Safety check Edelrid Mega Jul

As a result of our precautionary call for a safety check in this matter published on 14.11.2023, a further device was identified with a defect in the follower‘s loop, which does not originate from batch 04/20.

Therefore, it cannot be ruled out that there may be other units from other batches with defects in circulation.

The defects are manufacturing imperfections that are easily detected by visual inspection, such as a crack. The changes in the metal structure are usually superficial but can also result in a reduction in strength.

Please check your EDELRID MEGA JUL as follows:

Devices with comparable surface changes must not be used. If you discover a defect after checking your device, please contact our customer service team by e-mail: service@edelrid.de. You will receive a return slip that you can use to return your MEGA JUL to us for inspection free of charge.

Devices that have a ridge or edge at this location, as shown here, can still be used. You do not need to do anything. 

1. Can such a defect occur later during use?

No. The steel used is extremely tough; after the manufacturing process, the structure cannot be altered by mechanical influences.

2. Is the MICRO JUL also affected?

No. MICRO JUL, MEGA JUL SPORT, JUL2 and GIGA JUL are not affected.

3. Was there an accident?

No. The device in question was discovered during an inspection.

4. If I am unable to perform the safety check or if I am uncertain, can I send my MEGA JUL to EDELRID for inspection?
Yes, in case of uncertainty a MEGA JUL from batch 04/20 can be returned for inspection. Please contact our customer service team in such cases: service@edelrid.de.

5. What do I need to do if I find a defect with my MEGA JUL?

Please contact our customer service team via email: service@edelrid.de. You will receive a return slip that you can use to return your MEGA JUL to us for inspection free of charge. If your device is defective, we will replace it free of charge.

For more information of this safety warning, please visit the: webpage of Edelrid or contact us.