Recall Petzl Scorpio Eashook (2021)
We attenderen je op een recall van de Petzl Scorpio Eashook en de Petzl Via ferrata Kit Eashook. Het gaat om klettersteigsets die gefabriceerd zijn vanaf 01-01-2021 tot heden met serienummer 21A0000000 000 tot en met 21I9999999 999. Ben je in het bezit van deze set? Dan adviseert Petzl om direct te stoppen met het gebruik ervan en contact op te zoeken met de verkoper. Als je de set bij Klimwinkel gekocht hebt kun je dus met ons contact opnemen. We hebben iedereen die bij ons deze set heeft gekocht en waarvan we een e-mailadres hebben een mail gestuurd. Geen mail ontvangen? Neem dan contact met ons op.
Recall of SCORPIO EASHOOK (L060BA00) lanyards, sold individually or as part of the KIT VIA FERRATA EASHOOK (K029DA00 and K029DA01), due to risk of carabiner gate malfunction. Immediately stop using the products affected by this recall.
SCORPIO EASHOOK - L060BA00
KIT VIA FERRATA EASHOOK - K029DA00 K029DA01
The affected products are :
- SCORPIO EASHOOK L060BA00 lanyard, sold individually
- KIT VIA FERRATA EASHOOK: K029DA00 and K029DA01
Only lanyards manufactured and delivered since January 1, 2021, and bearing serial numbers between 21A 0000000 000 and 21I 9999999 999, are affected.
These products have a malfunction: in rare cases, the carabiner's gate stays open and no longer closes automatically. Using a carabiner with the gate open does not ensure the user's safety in the event of a fall.
If you have a SCORPIO EASHOOK lanyard that is affected by this recall, even if it is functioning normally, stop using it immediately and return it to our local after-sales service via our contact form. You will be offered an exchange or a refund. Petzl will pay for the return shipping costs. We are also doing everything we can to resume sales at the beginning of April 2022.
Where is my lanyard's serial number?
It is on the label inside your lanyard's pouch.
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Should I look at the serial number of my SCORPIO EASHOOK lanyard, or that of the carabiners?
You should look at the serial number of your lanyard, not that of the carabiners.
Which SCORPIO lanyards are affected by this recall?
All SCORPIO EASHOOK lanyards, L060BA00, sold individually or as part of the KIT VIA FERRATA EASHOOK (K029DA00 and K029DA01), with a lanyard serial number between 21A 0000000 000 and 21I 9999999 999, are affected by this recall.
Affected by this recall
SCORPIO EASHOOK
L060BA00 manufactured and delivered in 2021 with a lanyard serial
number between 21A 0000000 000 and 21I 9999999 999.
Not affected by this recall
SCORPIO VERTIGO lanyard
Previous version of SCORPIO EASHOOK lanyard
What should I do if my lanyard is affected by this recall?
Immediately stop using your lanyard and contact your local after-sales service via our contact form for an exchange or refund.
I am a user and want to receive a refund; how much will I be paid?
You will be compensated the manufacturer's suggested retail price of your lanyard in your country.
Has this defect caused any personal injury?
To date, we are not aware of any personal injury caused by this defect.
I bought a VIA FERRATA EASHOOK KIT; which serial number should I look at to know if my lanyard is affected?
Check the serial number of your lanyard. Your lanyard is affected if its serial number is between 21A 0000000 000 and 21I 9999999 999.
When will SCORPIO EASHOOK lanyards be available for sale again?
We are doing everything we can to resume sales at the beginning of April 2022.
Kijk voor meer informatie op de speciale safety warning pagina van Petzl of neem contact met ons op.